Privacy Policy and Personal Data Protection



Because your privacy is very important to us, we have prepared this privacy notive, which must be combined with our Personal Data Protection Policy.

We have prepared both documents in a clear, accessible and easy to understand language for everyone.


Above all, it sought its protected you to understand that personal data are very important to us and that through our organization within the adoption of strict technical, organizational and procedural measures.


We follow the definition of “personal data” contained in the European Data Protection Regulation, which translates information relating to an identified or identifiable natural person (“data subject”), being considered identifiable a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or to one or more elements specific to physical, physiological, genetic, mental, economic, cultural or social status of that natural person.



All information contained in this Privacy Notice is completed in our Privacy Policy in more detail and whose careful reading we advise.


1- How do we collect your data?

We collect your data over the phone, online through our platform and in writing.


2- What data do we collect?

Depending on the purpose, we may collect the following data:

    • Name
    • Email
    • Phone / Mobile Number
    • Address
    • Fiscal Number or Identification Number
    • Bank Data
    • NISS
    • Birth Date
    • Marital Status
    • CV Data
    • Household
    • Professional Certificates
    • Photos


3- For what purpose do we process your data?

We only process personal data in accordance with the purposes established at the time of collection. The purpose(s) may vary depending on the type of relationship you have with Visão Positiva, Lda.. We process this personal data for the provision of the service or for the performance of the contract. We may process your personal data for other purposes, including marketing and communications, but this will only happen if we have your consent or other legal basis to do so.

If you are an employee of a company that provides services to Visão Positiva, Lda., whether directly or indirectly, and if it is necessary to collect your personal data to provide its services or perform its function, for example to receive access credentials to Visão Positiva, Lda. applications, it is possible that we collect some of the aforementioned categories of personal data.

This data will only be used for the purposes described and never for any other purpose without the due basis of lawfulness or your consent.


Among others, we will use the data collected for the following purposes:

    • Your identification
    • Conducting satisfaction surveys
    • Billing and collection of services provided
    • Preparation of self-knowledge profiles (HBDI, DISC, others)
    • Optimization of the visit and the navigability of our site/website
    • Information and marketing actions
    • Execution of employment contract
    • Legal compliance
    • Customer Support
    • Support for Suppliers and Partners
    • Consent has been given to us (which may be withdrawn at any time)
    • Application of tools within the scope of projects
    • Realization of training certificates


Within the scope of our Recruitment activity, we will use your data exclusively for the purposes of the scope to which you submitted your application.

Any use of your data for any purpose other than that for which you submitted your application will be subject to your prior authorization.


4-Children’s personal data

Our services and products are not intended for children, so we do not and do not intend to collect their data.

If this happens, because it is not always possible to unequivocally identify who consults us, the holders of parental responsibilities may contact us and request the deletion of any data that we may have collected.


5- How long do we keep your data?

Data retention depends on the purpose. There are legal conservation deadlines that we must comply with. If they do not apply, the data will be kept for the minimum period necessary for the purposes for which they were collected. The maintenance of your data is based on a data retention policy approved by Visão Positiva, Lda (branded MY CHANGE). If you want more detailed information about it, please contact us using the following contact,


6- What are your rights?

You have the right to access, rectify, cancel and oppose, as well as the portability of your data and limitation of treatment. For more information on how to exercise these rights, see our Privacy Policy.

If you have given your consent to the processing of your personal data, you have the right to withdraw that consent at any time. If you withdraw your consent, we will no longer process your personal data without, however, affecting the legality of the treatment, based on consent, before its withdrawal.


7-What measures are in place to ensure the security of personal data?


Our platform was built on the principle of “privacy by design” or “privacy by design”, that is, from the beginning we considered your privacy as a priority of ours. Technical and organizational measures were implemented in light of that principle.


8-Is there data communication to third parties?

We may use a subcontractor to process your data on our behalf. We will regulate this treatment by contract and guarantee that the subcontractor processes the data only and only in accordance with our instructions.


9-Are transfers of personal data made?

It may happen that we have to communicate personal data to third parties, in which case we will comply with all legal provisions in force, taking care of security issues at the level of data transmission and entering into a contract.


10-How do we use cookies?

Types of cookies

What types of cookies are used and why?

The cookies on the Visão Positiva, Lda. and online services fall into the following categories:


Category 1 — Essential cookies for the provision of service

These cookies are essential to allow the use of Visão Positiva, Lda. and its features, as well as taking advantage of its features such as accessing secure areas and exclusive access content, etc.


Category 2 — First-party analytics cookies

These cookies collect information about how the websites and services of Visão Positiva, Lda. are used as, for example, which pages are most visited. This information can be used to help Visão Positiva, Lda. to improve the pages and make them easier to use. These cookies also allow you to know if visits to Visão Positiva, Lda. come from campaigns that Visão Positiva, Lda. performs. These cookies do not collect information that identifies the user since all the information collected is aggregated in non-personal indicators and, therefore, anonymous and is intended only for the purpose indicated above. They are used for internal purposes only.


Category 3 — Performance and functionality cookies

These cookies allow Visão Positiva, Lda. recognize users’ choices while they use Visão Positiva, Lda. for example:

Performance cookies – collect information about the visit and use of the website; for example, which pages are visited most often and whether error messages are sent from web pages. These cookies do not collect information that can identify a user. All information collected by these cookies is anonymous and is only used to improve the functioning of the website.


Functionality cookies – allow a website to remember user choices (such as name, language or region) and offer more personal functionality. These cookies are not able to track browsing activities on other websites. No information is collected about the user that could be used for advertising or to remember that another site besides ours visited.

The information that these cookies collect does not allow the user to be identified personally or to monitor their browsing activity on websites other than Visão Positiva, Lda. . They are used for internal purposes only.


Category 4 — Advertising and Social Media Cookies

Advertising and Social Media Cookies (Advertising and Social Media Cookies) are used to (1) present advertisements that are more relevant to the user and in line with their interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of an advertising campaign; and (4) understand user behavior after viewing certain advertisements. Cookies are usually placed at the request of advertising networks with the permission of the website operator. They remember that the user has visited a website and will often be linked to website functionality provided by the other organization. This may affect the content and messages the user will see on other websites. If the user does not allow the use of these cookies, it is possible that he will not be able to use or view these sharing tools or play certain videos on our website.


Visão Positiva, Lda. does not use Targeting Cookies to promote targeted advertising to our users.


Whenever you want more detailed information about the cookies used on our website, we appreciate your contact through the email form.


11-Who can you contact in case of doubt?

If you have any questions or concerns about the way we collect and process personal data, you can contact our Data Protection Officer.


GDPR Compliance Officer Contacts:


12- Policy Review

We reserve our right to change the content of this privacy policy without prior notice, without prejudice to informing you on our site/website, in particular, whenever this happens.


This Privacy Statement was revised and published on March 7, 2022.